TrueHelp Recovery Chambers Ltd ("we", "our" or "the Chambers") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your data when you visit truehelp.top or submit an inquiry to us.
We may collect the following categories of personal information:
We use your personal data to:
We process your data on the basis of: (a) performance of a contract or pre-contractual steps at your request; (b) our legitimate interests in providing recovery services; and (c) compliance with legal obligations.
We do not sell your personal data. We may share it with trusted partners where necessary to pursue your case, including instructed solicitors, forensic investigators and regulatory bodies. All partners are bound by confidentiality obligations.
We retain your personal data for as long as necessary to fulfil our contractual obligations and comply with applicable law, typically a minimum of 7 years following closure of your case.
Depending on your jurisdiction, you may have rights to access, correct, delete or restrict the processing of your personal data. To exercise these rights, contact us at [email protected].
We maintain ISO 27001 certified data security measures including encryption in transit and at rest, access controls, and regular security assessments.
Our website uses essential cookies for functionality and analytics cookies to improve your experience. You may disable non-essential cookies through your browser settings.
For privacy-related inquiries: [email protected]
TrueHelp Recovery Chambers Ltd, Lippo Centre Tower Two 28/F, 89 Queensway, Admiralty, Hong Kong.